Client Testimonials for Lee Tessier Team
Their service was good. They found us a house in 3 days! I had been looking for 6 months with a prior realtor that we fired and I hired him and he found us a house in 3 days. I’d definitely recommend him!
They are very responsive to customer needs. I heard from them from a friend and on a radio ad and it was basically the friends’ recommendation that led me to contact them. I had a very good first impression and they have great customer service. I’d absolutely recommend them.
We thought it was good service. We thought that that real estate agent really worked with us. They are a confident firm and we didn’t have any problems. I do think that on a scale of average and above average, I think they’re above average.
I would give them a 10. They were always quick to respond and the whole experience was just really nice and she was very easy to get ahold of. She was always on top of things. She was very friendly and she answers any and all of my questions and it all just went really smoothly so I was quite happy. Stephanie on Lee Tessier’s Team was GREAT!
We’ve sold a number of houses through Lee, but on our very first transaction the buyer was being difficult and we were really trying to be accommodating and Lee was very helpful with that. We had a roof issue and Lee found us a reasonable roofer, then we had a water pipe issue and Lee said that it was okay and that he’d find someone to take care of it for not too much. I thought he just went way above and beyond what most realtors would do. We could get him to do as much or as little as we wanted and we really went full service with him. We didn’t really want to be bothered with any of it at all, we said you list it, you put the sign out and you made the copies of the listing paper and you put the box out in front of the house, you do it all and he did. He did a really nice job for us. We’ve used him ever since.
I’d refer him 20 to 1. We’ve dealt with other realtors in the past and there is no communication and honestly Lee makes you feel like you’re the only client he has. When we met him, there was no doubt. He was organized and he was ready to go. I’d support him no matter what. He’s an amazing guy and word of mouth is the best way to advertise which is no wonder why he was such a good business because he’s that good!
We cannot thank Lee and his team enough for helping us in selling our house in this tough market. Lee’s team is professional, efficient, and the best.
Last year, we had to sell our house due to a new job opportunity in a different state. We knew the market was pretty bad. It was even worse to sell a house over $800K. We needed a dedicated agent. We searched the internet and were attracted by Lee’s website. After searching his website my husband and I came across a simple but important fact: Lee has sold more houses than other agents in the area. That was exactly what we needed. Soon we called Lee and met with him. We then knew he was a hard working-full time agent, had all the morden means to expose our house, had an efficient group, and was well connected. We decided to let Lee sell our house.
In a very short time, Lee had sent his experts to the house to give us suggestions on furniture re-arrangement and decorations. He also recommended handymen to re-paint the house and gardeners to do some yard work. After all tasks were complete, he put our house on the market immediately. Even before the house was on the market, he already spread the word that our house was for sale. Several potential buyers looked at the house before it was on the market and we had an offer the first day. When we did not take the offer, Lee did not push us. Instead of opening our house to the public, which we thought was inefficient and inconvenient; Lee connected our house to the Centralized Showing Service (CSS) which would let us know when a buyer wanted to see the house.
After we moved out of the house, Lee sent someone in his group to check our mail and the house’s condition every week. He always made the house available to show in excellent condition. Sometimes he even found someone to remove the snow or to mow the lawn. When a piece of roofing shingle fell down due to the wind blowing, he emailed us several detailed photos to tell us what had happened and had someone ready to repair. During the whole period of the house being on the market, when we had a few offers which we did not like, Lee always suggested for us not to take them. When we finally considered an offer, Lee helped us to decide on the right price. He sent us all the house information in the neighborhood and analyzed the advantages and disadvantages of taking or denying the proposed offer. Once we signed the contract, Lee and his group worked fast. We had an inspection report over 100 pages long. Rick, who is in Lee’s General Manager hired another inspector to check the listed items one by one and gave us suggestions on what we should and shouldn’t change. Rick also gave us the prices of dealing with each item. Again, Lee helped us bargain the items with the buyers one by one. In the meantime, Rose, Lee’s Client Care Manager sent us all the documents we had to sign. When both sides reached an agreement, it was only three days until we reached the closing date. Rick and his handymen worked two days, non-stop, to fix and install everything needed. They also removed the leftover junk in the house. During the walk through on closing day, Rick and his men were there and fixed some new things the buyers found out about. Finally, the house was closed in time and everybody was happy. Due to our tight schedule, we did not even have to show up for the closing day. Lee and Rick took care of everything.
[…] the house market is still the buyers’ market. The sellers need dedicated experts like Lee’s team to sell their houses. We highly recommend Lee and his team to every seller.
Just a note to thank you for all the help you provided us in selling and buying real estate. As you know, we were in limbo for a while when Mark’s mom got sick and her property needed to be sold. But when we were ready, you had a contract for full asking price in less than a day! You guided us in how to make the condo more marketable and gave us tips on how the pros put in a little money but get a huge return on their investment. We couldn’t believe it sold so quickly, and that we got an unprecedented asking price.
We then turned our attention back to the business of selling our own townhouse. And again, you found a buyer that offered our full asking price. But when our deal began to sour because of needed repairs, you stepped up to the plate. You got estimates on replacing the entire roof, met the contractors at the house and even negotiated contracts on our behalf. You stayed in contact with us every step of the way and saved us from having to lose time from our jobs to take care of these concerns. You went way above and beyond what we were expecting from a realtor, even offering to help us pay for needed repairs out of your own personal funds.
This doesn’t even begin to thank you for all the work you performed on our behalf in buying our new home. When someone sells their home, they are giving up the one place where warmth and comfort are guaranteed. It was very scary to sell our townhouse. It’s the only home we’d had since we were married. But you found us this wonderful new house where new memories will be made and warmth and comfort are, again, being enjoyed.
Over the several months that we worked together selling two properties and buying one, we feel like we became friends with you. I would have no problem recommending you to my closest and dearest friends because they, too, deserve more than just a seller for their homes. Please keep in touch with us.
Best wishes for a wonderful holiday season.
I had just graduated college and was originally looking to rent a property. The cheapest rental I could find for a 3 bedroom, 2 bathroom Condo was $1300. After speaking with Lee, he was able to find a 3 bedroom, 2 bathroom Condo to purchase in less than 2 months, with a monthly mortgage payment of only $814! I saved myself nearly $500 per month, and I am now a home owner! I have never heard or experienced such great customer service as I have with the Lee Tessier Team! I will definitely be using them in the future when I am looking to buy/sell again!
On top of the great service, Lee also let me use his moving truck for free and offered to pay for my housewarming party, for up to 30 guests! This truly is amazing customer service and I have never even heard of another Realtor in my area able to find me a place to live in such a short amount of time, let alone all the perks and benefits he offered to me for using his team!
Just wanted to take the time to thank you for being so patient with me since this was my first Real Estate transaction. Your expertise and guidance has been helpful and your customer service is exceptional! Thanks again!
Thank you so much for helping my client, Carolyn Coleman. I really appreciate your time and energy, she has nothing but great things to say about you. I look forward to hearing from you in the future. Thank You!
Dear Lee Tessier and Team,
Thank you so much for hosting our housewarming party. What a kind and fun idea. It was really a great time and the food you provided was delicious. Thank you for making everything for our family so great. It was a really positive and perfect experience dealing with your team. Thank You!
Dear Mr. Lee Tessier
I would like to say Thank You for helping to sell our home. We lived in Edgewood and you took care of selling our home even after we were going to move to Florida. You spoke with us on a Monday, evening and on Wednesday of the same week you had a family interested in our house. By Friday, you settled the amount for the house to be sold - after rejecting the first bid and accepting the second bid. In less than a month all the paper work was completed and the people buying the house signed the papers and we were in Florida sending back the signed papers for the selling of the house, too. We were very happy with the staff that worked with us on the phone calls and all the email too.
Just want to say thank you for your help and all that you and your team did for us. We are now living in Florida and enjoying our new home.
Thank you so very much & God Bless
Julie went above and beyond in helping us find and purchase our first home in Maryland for a work relocation. The entire Lee Tessier team has been nothing but friendly, courteous and eager to help at every step of the way. Julie was quick to respond to all communications and facilitated our very aggressive schedule to locate a home.
We recently relocated to Maryland from Europe. Prior to our move we contacted Lynn Bradshaw of the Lee Tessier Team and what a great contact she turned out to be. Lynn provided us with e-Alerts that met our "Must have and would like list!" She lead us through the home buying process for this area which was all new to us. We were also making our first VA Loan purchase and her knowledge and contacts made the process smooth and painless. If ever fortunate to purchase again Lynn Bradshaw and her Tessier teammates will be our Realtor of choice!
Chris Kelly, my fiancé says that no one could sell his townhome, but Lee did it in no time at all. Even now when we need advice he is just a phone call away and although busy, he makes time for us! As soon as we are ready to buy our next home which will be in a year or two, we will be giving Lee a call!
I first worked with Lee to do a short sale on my house in 2010. He was so knowledgable on all the current procedures and he was attending conferences and trainings regularly to stay current. The process was so smooth and his customer service was exceptional. So when I was ready to buy again this past Spring, I automatically contacted him. He hooked me up with Lynn Bradshaw in his office who was most familiar with the area I was in. She was great and working with Lee's company again was even better the second time. I would absolutely recommend Lee Tessier's team for ALL of your real estate needs!!!!
Lee Tessier's expertise and advice led my husband and myself to the perfect home for us. We are older buyers and this purchase would be our last home so we needed to buy a home to fit our budget now and in the future. Lee educated us on all of our options and addressed all of our concerns. After deciding on what type of home to buy, Lee had Josh Tessier from the Lee Tessier Team also look for our home. Within days, Josh showed us a home, which we bought, moved in last week and love. In less than 2 months, we were homeowners again . Having the right Realtor that cares makes all the difference.
Bev Smith and the entire Lee Tessier Team made the experience of selling and buying a home as easy as possible. The group was always friendly and patient when responding to our numerous questions or concerns. Our home sold in a week and we are convinced that happened because it was priced properly, shown to its best advantage, well photographed and prominently listed. Our agent, Bev, was especially helpful when it came to helping us find a home to purchase. We appreciated that she was blunt and honest in giving us her opinion of the homes we viewed. The sellers of the home we purchased were a bit difficult and she patiently worked though the problems for us.
We signed with Lee and his team when we thought we would be moving into a Senior Type place. He had his photographers at our house and suggestions were made about placement of furniture and pictures. We were made to feel very special. Even though our plans had changed we were still looked after. It's really nice to know that people do still care and make an effort. Thanks Team Lee Tessier.
Always responded in a timely manner. We were 1st time homebuyers and our realtor made the process go very smotthly for us. She went above and beyond to help answer questions and help w/ negociation and information needed for settlement. She had a lot of expertise in her field, very knowledgable. She was aways avaliable and on time when it came to meeting times. Very polite.
This was the second home we sold through Lee and our first home purchase with him. His level of professionalism and responsiveness was beyond our expectations. He always kept us informed and returned calls very promptly. Lee has a keen understanding of the Harford county market and his guidance and advice was invaluable. His system and approach to marketing our home for sale was unique and targeted to draw high numbers of quality buyers. We will definitely be using Lee again in the future.
Lee is pleasant, honest and very detail oriented in his work ethic. It is obvious that he is personally invested in his business and it's dealings with clients. We also appreciate the charitable presence that he and his wife have within our local community. This is not the first time that we have worked with his company and it will surely not be the last.
We recently sold our home and bought another. Michael Stephens of the Lee Tessier team at Keller Williams is our realtor. He was so helpful in helping us get our home ready for sale and finding homes for us to buy that met our criteria. Michael and the team listed our home on their website on a Friday around noon, 16 people came to see the house over the weekend, and by 10:00 on that Minday, we had 8 offers to consider! To say we are pleased with the individual attention, knowledge, and expertise which Michael and the team have provided to us would be an understatement. They are outstanding and I would recommend them to anyone either selling, buting, or both.
My wife and I wound up going with the Lee Tessier Team after an extensive searching process to look for a realtor. We, at that time, were looking for our first home as a couple and were also in the process of planning a wedding. We were very fortunate to have been referred to the Lee Tessier Team and Mike Stephens. The few realtors we had met with previous were way more "uppity" than we were looking for. We are very laid back people with perhaps - at that time - very unrealistic goals for what we wanted in a house. Mike held our hand throughout the entire process, giving us very realistic ideas of what our money and budget could get us. After our initial day out of looking at homes, we never had another day of wasted home visits. Mike quickly learned what we were looking for and what were our deal breakers and the process went smooth as silk after that. We were involved in a short sale that took several months to resolve itself, and during that time Mike never put us on the back burner. Each and every day my wife became more and more nervous about the status of the home and had plenty of questions and concerns regarding the home, the bank and the current state of affairs. Mike never took longer than a few hours to get back to us with our questions no matter how absurd. Deep down, we knew that it wasn't in our Realtor's best interests to get involved in a lengthy short sale, but Mike always put our hopes and dreams in the forefront of our working relationship. Mike often would check in on us when things were going quietly just to give us updates and never sugar coated things that other realtors might have tried to avoid until it was absolutely necessary to bring up. Eventually the short sale process fell through and we immediately were shown other homes that, again, were right in line with our wish list. I can't tell you how calming it was to have gone from a 7 month short sale and right back into looking at homes, and that was all because of Mike. It felt like we weren't back at square one, but at option 1b. We also ran into a few hiccups with title companies and mortgage companies and Mike had immediate recommendations that wound up being truly our best options (believe me when I say I did my due diligence when it comes to selecting companies to represent us). After we had finally settled on a home, the Lee Tessier Team was there for us after we had signed papers, offering us their moving truck to use at no charge and also gave us free catering for our house warming party! Their realtor fees did not seem any higher or lower than other companies we had looked at, but it honestly wouldn't have mattered. Mike was always very up front with any fees from the very beginning and prepared us for every outside fee we could expect to pay. Settlement was a breeze because we had already been briefed over everything that was going to happen. I can't tell you how at ease at least I was during this whole process because of how prepared we always were. Now that we've been in our home for six months, we feel like we couldn't have landed in a more perfect home and regularly mention to each other and our friends how fortunate we were to have been able to work with the Lee Tessier Team. Every single person we came in contact with from the Lee Tessier Team was professional, friendly and accomodating. If you're lucky enough to be looking for a home, I sincerely don't think you could do any better than Mike Stephens and the Lee Tessier Team.
Lee does an excellent job of distinguishing himself from a slew of competition in the Harford County area, which is why we've used him twice: One to find a rental house and once to buy two years later. His secret isn't really a secret at all: He makes his business about the people. Many salespeople will pay lip service to their customers, but Lee let his actions speak for themselves. He never pressured my wife and I at any time, let us move at our own pace, and when we were ready to make the move, he treated us like royalty, sending us free boxes for the move (much needed!). During the search process, he was sure to not oversell us, which we appreciated. He asked questions and found potential homes to suit our needs/desires. We'll use him again when we move again.
I had my house listed with a former realtor for 3 months and I was unhappy so I switched to Lee. I had an average of 4 showings a week and a contract soon thereafter. They took better pics, were more detailed in the description and their advertising is everywhere! When, out of curiosity, I looked for homes for sale, my house was on every search engine result and sometimes showcased. The former place - not so much. Lee Tessier definitely has great exposure!
The Tessier Team was very professional and most of all personable. Everyone in the office provided outstanding service. They were very service minded. It was a pleasant experience from beginning to end. When repairs were necessary they knew the procedure and who to call for the repairs. After the sale Mr. Tessier was very helpful in suggesting a moving company. I would definitely recommend this team for selling a home.
I was very nervous about starting the process of renting out my condo, but Lee and Kelly made it very easy! They were ready and available to answer all of my questions and walked me through the entire process. With their help, I was able to get a renter in less than a month! I highly recommend the Lee Tessier Team!